Legal
Privacy Policy
What I collect when you visit this site, book a place, or join the mailing list, and what I do with it.
Last updated 7 November 2026
Who I am
I'm Denise Teh. I teach yoga trainings, retreats, breathwork, voice and ceremony, based in Pai, Chiang Mai, Thailand, and this website is where I share and sell those offerings.
I decide how the personal information described here is used, which makes me the data controller for this site. If anything below is unclear, please just ask me.
What I collect
- Details you type into a form — your name, email address, phone number, message, the event or package you're asking about, and how you found me.
- Mailing list details — your name, email address and the date you subscribed, plus which free guide or resource you asked for.
- Order details when you book or buy — name, email address, amount, currency, order reference and payment status. Card details are entered on Stripe's secure checkout and are never seen or stored by me.
- Technical and browsing information collected by the Meta pixel — IP address, device and browser type, the page you arrived from, and the pages you look at here.
- Anything you choose to send me by email, WhatsApp or Instagram.
Why I use it
- To answer your enquiry and arrange your place on a training, retreat or session.
- To take payment and keep a record of what you booked.
- To send you the emails you asked for — booking confirmations, joining details, receipts and free guides.
- To send occasional news and offers, but only where you've opted in.
- To understand which pages, links and adverts lead to enquiries and bookings, so I can spend my time and money better.
- To keep proper accounting records and meet my legal and tax obligations.
- To keep the site secure and prevent misuse.
Where the law asks for a reason, I rely on: carrying out the booking or order you asked for, your consent (for marketing and advertising cookies), my legitimate interest in running and improving my work, and my legal obligations.
Payments
Card payments are processed by Stripe. Stripe receives your payment details and the information needed to process and secure the transaction, and handles it under its own privacy policy. I only ever see your name, email address and the amount paid.
Emails and the mailing list
Booking confirmations, receipts and other messages about something you've booked are sent through Resend. Newsletters and free resources are sent through Mailchimp, which stores your name, email address and subscription status on my behalf.
Every marketing email has a one-click unsubscribe link, so you can leave the list at any time. Unsubscribing never affects emails about a booking you've already made.
Advertising and the Meta pixel
This site uses the Meta pixel (ID 1114894601436217), but only if you switch on the advertising cookies in the cookie banner — by choosing Accept all, or by turning on Advertising & measurement under Customise. It records when a page is viewed and when certain actions happen, such as submitting an enquiry or reaching a checkout. This lets me see which pages and adverts are working and show my offerings to people who may be interested.
The pixel sets advertising cookies, including _fbp and fr. If you're signed in to Facebook or Instagram, Meta may connect this activity to your account there, under its own privacy policy. You can limit this in your Meta ad preferences or by blocking cookies in your browser — see the Cookie Policy for the full list.
If you switch it on and later change your mind, the site stops the pixel and clears the cookies it has set — use the Cookie settings link in the footer and turn Advertising & measurement back off. Declining never affects your ability to browse, book or pay.
Who I share it with
Only the people who help me run this site and my bookings: Stripe for payments, Mailchimp and Resend for email, Meta for advertising measurement, and the platform that hosts and secures this website. I may also share information with my accountant and legal advisers, or with authorities where the law requires it.
I never sell your personal information.
Where your information goes
Some of these providers are based outside Thailand, mainly in the United States and the European Union. Where information leaves Thailand, I rely on the providers' contractual safeguards and their own legal obligations to protect it.
How long I keep it
- Enquiries and messages: up to three years after our last contact, so I can pick up where we left off.
- Orders and payment records: seven years, as tax and accounting rules require.
- Mailing list: until you unsubscribe or ask me to remove you.
- Pixel and advertising data: kept by Meta for the periods described in its privacy policy, and only collected while advertising cookies are switched on.
Your rights
Under Thailand's Personal Data Protection Act — and, where it applies to you, the GDPR — you can ask to see the information I hold about you, get a copy, have it corrected or deleted, restrict or object to how it's used, withdraw consent you've given, or receive it in a portable format.
To use any of these, contact me at hello@denisetehyoga.com and I'll respond within 30 days. To withdraw your cookie consent, use the Cookie settings link in the footer — it takes effect immediately. If you're not happy with my answer, you can complain to Thailand's Personal Data Protection Committee, or to the data protection authority where you live.
Children
My trainings, retreats and ceremonies are for adults. I don't knowingly collect information from anyone under 18. If you think a child has sent me their details, let me know and I'll delete them.
Security
This site is served over a secure connection, and access to bookings, orders and the mailing list is limited to me and the providers listed above. No system is perfectly secure, so I keep the information I hold to a minimum.
Changes to this policy
If I change how I handle your information, I'll update this page and the date at the top. If the change is significant, I'll say so clearly on the site.
Contact me
Questions about this policy, or about the information I hold about you? Write to hello@denisetehyoga.com, or send a message through the contact section of the home page.